Support

Help & support

Guides, answers, and where to go when something isn't clear — so you can get back to earning or hiring faster.

Frequently asked questions

I can't log in — what should I do?+

Use Forgot password on the login page. If you enabled two-factor or recovery codes, follow the prompts on the security page. Still stuck? Email support@workfordollar.com with your account email.

My application is stuck on pending — is that normal?+

Yes. Applications await client or platform approval. Trial tasks often approve within minutes. Check My Applications for status — it updates automatically when approved.

How do I withdraw my earnings?+

Complete bank details in your profile, activate a membership package, then go to Earnings and request a withdrawal. A 10% processing fee applies.

Why can't I apply to more tasks?+

You may have hit the 8 active task limit, finished your free trial applications, or need an active membership. Check Membership for your current status.

How do I post a job as a client?+

Activate membership, then go to Post Jobs in your dashboard. See How to hire for the full workflow.

Contact us

For account, billing, or task issues, email us at support@workfordollar.com. Include your account email and a short description — we typically respond within 1–2 business days.

Signed in? Check Notifications and your dashboard first — many statuses update automatically.

Still have questions?

Walk through the full freelancer guide step by step.